Payment Terms

  • All prices are in Euros (€). All prices include BTW/VAT, unless it is expressly stated that is is not included.

  • Payment in full is expected at the time of the appointment, and may be made using cash, or credit/debit card. 

  • An invoice will be created on the basis of the rates agreed upon by the parties, and will list any unpaid appointments at the start of service.

  • The invoice will be provided to the patient within 24 hours after the appointment. The patient may use this invoice to seek reimbursement from their insurance provider. 

  • In some situations, the patient may be given the option to pay after treatment, within 14 days of the invoice date. This is only permitted at the discretion of the provider. If the patient does not pay within 14 days of the invoice date, the patient is considered in default (no notice of being in default is required). The healthcare provider is entitled to suspend her obligations to provide services with effect from the date on which the payment term has expired. The healthcare provider will inform the patient in a timely manner of the suspension of her services. The patient will owe statutory interest on the outstanding amount, effective on the aforementioned date. Furthermore, the patient is liable for any and all costs associated with collection including (but not limited to): legal fees and collection agencies. These costs will be determined in accordance with the applicable or customary rates.

  • The parties may agree to structured payments, in writing.

  • The healthcare provider is entitled to increase fees every year.

Appointment Cancellations

In general, the following cancellation conditions apply:

  • Cancellation more than 48 hours before the scheduled appointment: patient does not owe any costs;

  • Cancellation 24-48 hours before the scheduled appointment: patient will be charged a cancellation fee of €25.

  • Cancellation less than 24 hours before the scheduled appointment or no- shows: the patient will be liable for 100% off the fee.

  • The healthcare provider is entitled to make reasonable changes to a scheduled appointment.

  • Any changes to this policy (such as due to Corona infection) will be listed on the website.